VENUE HEALTH & SAFETY INFORMATION
For the most up to date information for all veneus visit the Venue Health & Safety Information page.
CONDITIONS OF ENTRY
We look forward to welcoming you to one of our venues. To ensure you have a safe and enjoyable experience, please be aware of the following conditions of entry.
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CHILDREN RULES - MARRINER GROUP BABES-IN-ARMS POLICY
Most productions are considered to be unsuitable for children under the age of two years. If taking your child under two years of age into the theatre, please be aware of the following concerns:
- Tripping hazards, row spacing, stairs, steep rakes and the lack of light in the auditorium during a performance can be particularly hazardous when carrying an infant within the theatre.
- Production elements such as loud music, bright lights pyrotechnic stage effects and show content can cause distress to infants.
- The potential for disturbance to other patrons by crying or restless infants.
Parents choosing to visit the theatre with children less than two years of age are asked to liaise with the theatre's front-of-house staff.
Please be considerate of other patrons in the theatre. If your infant is causing a disturbance, we ask that you temporarily remove the infant from the auditorium.
As the safety of children, parents and other patrons is of high importance, these concerns are brought to your attention for your consideration so that you and all other patrons can enjoy the show in a safe environment.
PLEASE NOTE: Patrons attending with a child under 2 years must purchase an aisle seat in the stalls as this is the safest option. It is recommended that you book through the Box Office by calling 1300 11 10 11.
Cushions: For children attending a show at the Regent Theatre, there are a limited amount of cushions available at the ushers' discretion.
AGE RESTRICTIONS
Some events have specific age restrictions. Please check this for your ticketed show.
Please note that children under the age of 15 require the accompaniment of an adult to be admitted to the theatre, to ensure suitable care is provided throughout the entire production.
PROHIBITED
Alcohol, hot drinks, cans, bottles, recording equipment can not be brought onto the premises. Hot food is not permitted in the auditorium.
NO SMOKING
The Regent Theatre is a no smoking venue.
ATM's
Closest ATM is on Swanston Street
LOST, STOLEN OR DAMAGED TICKETS
Lost, stolen or damaged tickets must be reported to Ticketmaster prior to the event day, or prior to 4pm on the event day.
SECURITY & CLOAKROOM
There is a cloakroom available to the right in the entrance foyer. Please only bring handbags and satchels that are smaller than an A4 piece of paper to the theatre. Due to security requirements, you may be asked to show the contents of your bags to theatre staff.
SEATING
The Regent Theatre is a fully seated venue.
CAST MEMBERS
The appearance of any particular cast member cannot be guaranteed in the event of illness or other unforeseen circumstances. Cast members will not be available for post show signings at this time.
PHOTOGRAPHY & RECORDING EQUIPMENT
The use of photography and recording equipment of any kind is prohibited within the auditorium. Unauthorised recordings will be confiscated and deleted.
CATERING
Snacks are available for purchase at all bars within the Regent Theatre.
PRIVATE DINING EXPERIENCES
The Regent Theatre's two private dining rooms overlooking Collins Street provide the perfect space for a pre-show dinner or cocktail reception. Please contact our Events Team if you would like to discuss booking a dinner or cocktail function on (03) 9299 9860 or by emailing events@marrinergroup.com.au.